Sidak kaur
@sidakkaur
I lead hotel front desk operations and improve guest service standards.
CanadaWhat I'm looking for
I supervise front desk operations at Best Western for a 120+ room property, managing room assignments, billing, VIP requests, and a seamless guest experience. I trained and mentored staff on service standards, contributing to a 15% increase in positive guest reviews.
I've also led housekeeping teams at Hyatt Place and Algonquin Resort, improved turnaround times by 20%, and supported corporate travel bookings at American Express using Sabre GDS.
Experience
Work history, roles, and key accomplishments
Front Desk Supervisor
Best Western
May 2023 - Jun 2026 (3 years 1 month)
Supervised front desk operations for a 120+ room property, ensuring seamless guest experiences. Trained and mentored staff, resulting in a 15% increase in positive guest reviews.
Education
Degrees, certifications, and relevant coursework
Mohawk College
Diploma, Tourism
2020 - 2022
Diploma in Tourism from Mohawk College, completed from 2020 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
Skills
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