Shuja User

I am a dedicated Customer Service Associate with over 4 years of experience specializing in data annotation, compliance monitoring, and government liaison work. My journey has been marked by a commitment to workflow optimization and regulatory compliance, ensuring that all processes meet the highest standards. I have been recognized for my leadership skills and awarded for outstanding performance, which reflects my dedication to excellence in every task I undertake.

Throughout my career, I have honed my skills in using tools such as Labelbox and CVAT for AI/ML data projects. My role at EnfuseSolutions involved managing scheduling and reporting for test proctoring, where I ensured compliance with examination protocols. I also trained new hires in compliance procedures, demonstrating my ability to lead and develop teams effectively. At Quantiphi Inc, I supervised data annotation projects and led internal audits to enhance data quality, further solidifying my expertise in this field.

Fluent in English, Hindi, and Urdu, I excel in communication and act as a primary liaison between companies and government authorities. My ability to manage stakeholder queries and ensure compliance with UAE regulations has been pivotal in my roles. I am passionate about leveraging my skills to contribute to a dynamic team and drive success in customer service and data management.