
Shubham p
@shubhamp
Customer care executive with experience handling Flipkart voice support and Indian call center processes.
What I'm looking for
At Vertex Global solutions Pvt Ltd, I worked as an L1 Agent in the Flipkart voice process.
At Future flex media, I worked as a call center executive for an Indian process. I’m looking to grow professionally in customer care, where I can use my skills and knowledge.
Experience
Work history, roles, and key accomplishments
Call Center Executive
Future Flex Media
Aug 2023 - Aug 2024 (1 year)
Worked as call center executive for Indian process, providing customer support.
Customer Service Executive Voice L1 Agent
Vertex Global Solutions Pvt Ltd
Jul 2022 - Mar 2023 (8 months)
Worked as L1 Agent at Flipkart voice process, handling customer service inquiries.
Education
Degrees, certifications, and relevant coursework
CDR Junior College
12th Pass, General Studies
Grade: 6.0 CGPA
Completed 12th standard with a CGPA of 6.0.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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