Shubham Nagargoje
@shubhamnagargoje
Senior business support leader streamlining operations for R&D and executives.
IndiaWhat I'm looking for
I’m a Strategic Business Support professional with 6+ years of experience in Bangalore, enabling R&D leadership through high-quality operational execution, stakeholder coordination, and business process support. I’m known for bringing structure, accuracy, and initiative—managing executive priorities while improving turnaround times so leaders can focus on innovation and business-critical decisions.
In my current role as a Sr. Business SupportExecutive, I manage senior stakeholder communications by refining mailbox and coordinating calendars, meetings, and follow-ups. I administer travel and expense workflows using Amex GBT and Citi, create SOPs, and support finance/procurement duties within SAP for PO/POD, budgets, business payments, and SOW processes.
Previously, as a Sr. Operations Executive at Upgrad Education Pvt Ltd, I coordinated program timelines and academic SLAs with delivery and academic teams, preserved operational accuracy in CRM (Zoho/Salesforce) and LMS platforms, and directed certification planning with automated generation and dispatch. I’ve also led high-volume online learning operations—partnering with Salesforce and Zoho CRM—and earlier worked in PAMM Operations and QC & Loans Integration Operations, including KYC verification, reporting, and compliance-focused audits.
Experience
Work history, roles, and key accomplishments
Sr. Business Support Executive
Brickwork India Pvt Ltd
Jul 2025 - Present (1 year 1 month)
Provided senior business support for R&D leadership, including executive/admin coordination and stakeholder communications. Managed travel and expense workflows, finance/procurement support (budgets, SOW processes, SAP PO/POD), and training/legal compliance logistics.
Coordinated program timelines, deliverables, and academic SLA compliance by partnering with delivery and academic teams. Managed certification planning and onboarding processes using CRM/LMS systems and documentation/workflow tools.
Operations Executive
Think & Learn Pvt Ltd (Byju's)
Dec 2022 - Apr 2024 (1 year 4 months)
Managed backend operations for high-volume online learning programs, supporting learner onboarding and end-to-end learner journey touchpoints. Produced KPI reporting and maintained learner databases across CRM systems while ensuring SLA compliance.
Associate – PAMM Operations
Spark Capital LLC
Aug 2021 - Oct 2022 (1 year 2 months)
Supported PAMM account operations by establishing accounts, processing investor deposits/withdrawals, and executing real-time fund allocation. Tracked performance metrics, handled KYC verification, and produced daily/weekly/monthly P&L distributions with compliance monitoring.
Associate – QC & Loans Integration
Performed QC audits and verification for loan files to ensure compliance with internal standards and regulatory requirements. Conducted KYC and credit bureau reporting checks and supported disbursement and partner/fintech coordination.
Education
Degrees, certifications, and relevant coursework
DKTE’s Textile & Engineering Institute
Bachelor of Technology, Mechanical Engineering
Completed a B.Tech in Mechanical Engineering at DKTE’s Textile & Engineering Institute.
Vaidyanath College
Higher Secondary Certificate
2019 - 2021
Completed the Higher Secondary Certificate at Vaidyanath College from 2019 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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