Open to opportunities

shruti mathur

@shrutimathur

Message

Senior Executive Assistant with 12+ years driving operations, revenue, and student success.

India

Message

What I'm looking for

I’m looking for a fast-paced organization where I can own executive support across calendars, events, travel, confidential data, and stakeholder communication—while partnering with finance and operations to improve accuracy, productivity, and measurable results.

I’m a dynamic, results-driven professional with more than 12 years managing and optimizing educational and operational environments. I’m known for implementing policies and procedures that enhance efficiency, support academic excellence, and improve revenue outcomes.

In my current role at Eicher Group Foundation, I operate as the Executive Director’s first point of contact and manage end-to-end calendar operations for the team. I also handle travel and itineraries, claims coordination, confidential reporting, stakeholder communications, and password-protected data management—while keeping the office organized, boosting morale, and supporting productivity.

Earlier, I strengthened institute operations through administration and facility management, student services, and quality/regulatory compliance. I’ve managed bulk communication through YAMM, resolved student queries via Zendesk, maintained operational metrics in Google Sheets, and supported revenue collection by coordinating document procurement and fee-related processes.

I bring a strong performance record across sectors: at Kraftshala I achieved the highest revenue creation for the Apr-Jun ’23 quarter while meeting deadlines, and with American Express I was recognized as Top Performer of the Quarter. I also bring hands-on experience across admissions, petty cash and record management, inventory and meeting coordination, and even recruitment support through ATS (Turbohire) and L1 screening calls.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant - Executive Director

Current

Eicher Group Foundation

Mar 2025 - Present (1 year 4 months)

Serves as the Executive Assistant to the Executive Director at Eicher Group Foundation, managing calendars, coordinating meetings and events, handling travel and claims, and supporting confidential data management and stakeholder communications.

Calendar Management Executive Support Event Management Travel Arrangements Claims Processing Confidentiality Data Management Document Management Finance Coordination

Administration Assistant

Eicher Group Foundation

Sep 2022 - Mar 2025 (2 years 6 months)

Provided administration support at Eicher Group Foundation, including facility management, student services (enrollment and support), bulk communications, Zendesk-based query resolution, Google Sheets data management, revenue-collection coordination with Finance, and HR support for hiring workflows.

Facility Management Student Services Enrollment Orientation Support Google Sheets Revenue Collection Quality Assurance Regulatory Compliance Interview Scheduling HR Support

Admin Head

Modern Montessori International Pre School

Jan 2017 - Apr 2019 (2 years 3 months)

Led administration for Modern Montessori International Pre School, overseeing petty cash, records filing and management, internal/external communications, meeting coordination, admissions handling, inventory management, and regular reporting.

Petty Cash Management Records Management Communication Management Meeting Coordination Admissions Inventory Management

Program Development & Comm. Supervisor

Asha Hai - Unit of Crayons Montessori Play School

May 2015 - May 2016 (1 year)

Managed program development and communication for Asha Hai (Crayons Montessori Play School unit), supporting centre operations, fee collection and English classes, awareness outreach, therapy/session scheduling, parent coordination, and quarterly ESDM goal reviews.

Centre Management Parent Coordination ESDM Goal Reviews

Executive - Operations

Sita Travels

Mar 2011 - Jun 2012 (1 year 3 months)

Managed travel operations for Sita Travels, overseeing bookings and reservations, client interactions and itinerary planning, vendor coordination, travel options via CRS, and customer service.

Travel Operations Management Reservation Management itinerary planning Vendor coordination CRS Customer Service

Facility Travel Coordinator

Innodata Isogen Pvt. Ltd.

Jul 2010 - Feb 2011 (7 months)

Coordinated travel activities for Innodata Isogen Pvt. Ltd. as a Facility Travel Coordinator.

Senior Travel Counsellor

American Express India Pvt. Ltd.

Apr 2007 - Feb 2010 (2 years 10 months)

Provided senior travel counselling at American Express India Pvt. Ltd., including client consultations and relationship management, booking and reservation handling, travel recommendations, sales and revenue generation through upselling and cross-selling, and issue resolution with customer support.