Shrey Saxena

Conducted customer discovery across 25 sneaker buyers, resellers, and authentication providers to identify trust gaps and product requirements for a human-in-the-loop verification workflow. Built and launched an AI-powered MVP using Claude-based image analysis with multi-stage authentication to automate first-pass verification via confidence scoring and escalation logic.

Conducted market and customer research across 2,000+ AI, cloud, and digital infrastructure companies to identify expansion opportunities and connectivity needs. Coordinated customers, vendors, and internal teams throughout infrastructure deployments to track milestones and site readiness for service delivery.

Built a business case and operating strategy for a $15K employee wellness pilot, defining delivery models and funding mechanisms to secure approval for a 40–45 participant launch. Established KPI frameworks and a multi-phase roadmap to grow the program from a 45-participant pilot to a 100–150 participant rollout.

Led the 0→1 launch of Reman-Pro Protein Powder on Tata 1mg by building a SKU prioritization framework across 6 products and selecting the highest-potential marketplace opportunity. Modeled pricing and inventory assumptions and coordinated regulatory, QA, packaging, sourcing, and operations to achieve 100% first-pass onboarding/compliance and reduce stockout risk by 15%.

Designed an impact-based prioritization framework for SAP EWM inbound, outbound, and inventory workflows across 20+ markets, reducing issue resolution time by 30%. Reduced open issue volume from 500+ to 120 and decreased repeat incidents by 15% through backlog reduction initiatives and root-cause analysis of SAP EWM process exceptions.

Grade: GPA - 3.92/4.0

Completed a Master of Engineering Management at Duke University (GPA 3.92/4.0) from 2024–2025.