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Shreyas Udupa

@shreyasudupa

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I build and lead AI products, Voice AI platforms, and cloud modernization programs.

India

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What I'm looking for

I'm looking to lead AI product, agentic AI, Voice AI, or cloud modernization initiatives where I can connect technical delivery, team leadership, and measurable business outcomes.

I took HeyKoala AI from concept to production, building an agentic Voice AI SaaS platform for hospitality and F&B reservations, ordering, and customer engagement. The platform onboarded five enterprise clients in its first month, handles 300+ automated calls daily, and has retained every client since launch.

At Pace Wisdom Solutions, embedded with Syngenta, I led a near-zero-downtime AWS migration across five-plus enterprise applications and modernized geospatial platform architecture. I also improved sprint throughput by 20% and reduced manual GIS publishing effort by 40% through automated FME, GeoServer, and cKan pipelines.

Across 12+ years in engineering and 7+ years leading teams, I've managed teams of up to 15, delivered 13+ client platforms, and connected AI, engineering, product, and executive stakeholders around measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Engineering Manager | AI Product Development

Pace Wisdom Solutions Pvt. Ltd.

Jan 2025 - May 2026 (1 year 4 months)

Directed end-to-end development of HeyKoala AI, an agentic Voice AI SaaS platform for Hospitality & F&B clients. Owned product roadmap, LLM evaluation, RAG architecture, and vendor strategy, onboarding 5 enterprise clients and achieving 100% retention.

Agentic AI Systems Voice AI Conversational AI Prompt Engineering LLM Evaluation RAG Architecture LlamaIndex Ultravox ElevenLabs LiveKit Product Management Roadmapping OKRs Agile AWS Python SQL

Engineering Manager — Cloud Migration & GIS Platform

Pace Wisdom Solutions Pvt. Ltd.

Jan 2021 - Dec 2024 (3 years 11 months)

Led planning and execution of a large-scale AWS account migration across 5+ enterprise applications for Syngenta, achieving near-zero-downtime and 100% milestone achievement. Directed AWS Well-Architected Framework Review and Agile transformation as Scrum Master, improving sprint throughput by 20%.

AWS EC2 RDS Aurora S3 Lambda IAM Cloudwatch Route 53 ELB ALB Terraform Docker CI CD GitHub Actions Jenkins Gitlab CI Agile Scrum Geoserver PostgreSQL MySQL MongoDB Redis Python Ruby

Engineering Manager

Myridz Technologies

Nov 2017 - Dec 2020 (3 years 1 month)

Directed engineering and product delivery across 4+ platforms, introducing CI/CD pipelines and structured release processes. Led and mentored teams of up to 15 engineers, improving delivery quality and productivity.

Engineering Management Team Leadership Mentor Agile Scrum CI CD Release Management Stakeholder Management Product delivery

Backend Developer | Product & Project Manager

Pace Wisdom Solutions Pvt. Ltd.

Jan 2014 - Nov 2017 (3 years 10 months)

Delivered 13+ client-facing platforms, combining back-end engineering with product planning and project leadership. Built scalable back-end systems using Ruby on Rails and PostgreSQL, and drove sprint execution across concurrent client engagements.

Ruby on Rails PostgreSQL Backend Development Product Management Project Management Agile Scrum Stakeholder Management