Shreyash Jain
@shreyashjain
Operations and customer success professional blending software engineering skills to scale smart product rollouts.
IndiaWhat I'm looking for
I’m a tech-driven Operations Manager who blends a Software Engineering foundation with Customer Success experience to scale end-to-end operational rollouts. At LEO1, I spearheaded the lifecycle for a large-scale smart card product rollout—from raw data collection and data cleaning to on-campus deployment.
I take ownership of partner networks under corporate trust, managing key institutional accounts and aligning stakeholders. I also lead post-implementation strategies like user onboarding, product training, and platform facilitation to drive high adoption, while resolving operational gaps with tailored technical solutions.
I enjoy building efficiency through data automation—collaborating with product and development teams on feature testing and creating internal tools using Python, SQL, and Excel macros. Alongside my operations track, I’ve built Python applications and worked on projects spanning chatbot-enabled emergency response and IoT-based early flood detection, and I’ve supported technical leadership through hackathons and mentor roles.
Experience
Work history, roles, and key accomplishments
Operations Manager
LEO1
Jan 2026 - Present (6 months)
Spearheads end-to-end operations for a smart card product rollout, including raw data handling, data cleaning, and on-campus deployment. Owns partner networks and drives user onboarding and training while building internal data automation tools using Python, SQL, and Excel macros.
Customer Success & Operations Intern
LEO1
Sep 2025 - Dec 2025 (3 months)
Supported daily operational workflows including client onboarding and customer success tracking to optimize platform engagement. Maintained data accuracy and supported cross-functional communication to streamline internal service delivery.
Operations Support Intern
Jain (Deemed-to-be University)
Jun 2025 - Aug 2025 (2 months)
Provided technical and operational assistance across campus systems, supporting students and faculty with day-to-day user support. Troubleshot infrastructure queries to resolve campus-related issues.
Public Relations Intern
Viral Fission
Sep 2022 - May 2025 (2 years 8 months)
Promoted awareness of 6+ brands on campus, including Snapchat, Spotify, and Mahindra. Applied communication and networking strategies to meet brand objectives and foster campus engagement.
Operations Intern
INDIGG
Dec 2022 - May 2024 (1 year 5 months)
Led and managed a team to achieve key performance metrics. Fostered a collaborative environment to enhance team performance.
Python Developer Intern
Code Clause
Jul 2023 - Aug 2023 (1 month)
Engineered and tested Python applications to meet client specifications.
Campus Ambassador
E-Cell, MANIT
Aug 2021 - Feb 2022 (6 months)
Coordinated events to promote entrepreneurship among students. Networked with industry professionals to facilitate learning opportunities.
Education
Degrees, certifications, and relevant coursework
Jain University, Bangalore
Bachelor of Technology, Computer Science Engineering (Software Engineering)
2021 - 2025
Grade: CGPA 8.4
Pursuing a Bachelor of Technology in Computer Science Engineering with a Software Engineering focus. Achieved a CGPA of 8.4.
Scholars Public Higher Secondary School, Niwari
12th Grade, Higher Secondary (MPBSE)
2020 - 2021
Grade: 65%
Completed MPBSE Class 12, scoring 65%.
R.M.S.G. Public School, Chirgaon
10th Grade, Secondary (CBSE)
2017 - 2018
Grade: 62%
Completed CBSE Class 10, scoring 62%.
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Shreyash?
You can contact Shreyash and 90k+ other talented remote workers on Himalayas.
Message ShreyashGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
