Shreya Patel

At Anand Agricultural University’s AIT College, I managed 25 workstations and maintained 98% uptime through preventive hardware and software maintenance. I delivered first-line technical support to students and faculty, resolving faults with a 15-minute average response time.

I deployed Microsoft Office 365, Oracle, and JDK using batch scripts, reducing setup time by 30%, while maintaining accurate asset records for PCs, servers, and printers. I also coordinated practical lab sessions across six academic departments with zero timetable clashes and enforced acceptable-use policies without any recorded security incidents.

I bring an MSc in Information Technology with an Android specialisation and a BCA, alongside experience coaching student lab monitors and new colleagues. My technical background includes Android development, .NET technologies, Oracle SQL, and Microsoft Office 365.

At Rot Millers Superstore in Leicester, I communicate with 80–100 customers per shift, manage stock and deliveries accurately, and support busy tills and self-checkout areas. I enjoy combining calm problem-solving, process discipline, and practical coaching to help people and teams work effectively.