Shreya Agarwal

I’m a results-driven content marketing professional with 4+ years of experience blending strategic thinking with creativity across communications, branding, and content. I create and audit content for brand guides, email campaigns, social media, and digital ads, tailoring everything to customer needs with measurable outcomes in mind.

In my current role as a Social Media Specialist III / Quality & Training Specialist, I collaborate on high-touch “white-glove” client projects and ensure every detail aligns with strict brand standards. I work within a structured workflow using JIRA, conduct sentiment analysis and feedback loops, and contribute actionable insights through in-house AI model research.

Previously as a Digital Marketing Executive, I developed engaging social media and website content for Indian SMEs/MSMEs, built SOPs, executed targeted campaigns, and drove organic growth through data-driven content strategies. I’ve led and mentored teams, streamlined workflows, and strengthened client relationships by aligning stakeholders and improving process gaps.