Shravya Deswal

Spearheaded end-to-end UX research for 10+ enterprise banking user journeys, increasing task success rates by 30%. Architected a research synthesis pipeline using custom OpenAI and Google Gemini integrations that reduced manual effort by 30%.

Led in-depth market research and competitor analysis to uncover key trends, risks, and growth opportunities for Ancient Studies programs. Partnered with stakeholders to develop data-driven reports and implement strategic solutions.

Spearheaded strategic growth initiatives by conducting comprehensive market and user research (20+ surveys, 10+ interviews), resulting in a 30% increase in user satisfaction. Collaborated with cross-functional client stakeholders to align business objectives with user needs.

Initiated a comprehensive needs assessment for military-run schools, synthesizing 1,200+ data points to identify key structural challenges. Designed an inclusive onboarding facilitation toolkit based on mixed-method research, achieving a 75% participant satisfaction rate.

Applied business process improvement methodologies to develop an AI-powered matching feature, improving user connections. Analyzed 1,500+ user insights to drive strategic recommendations and enhance UX metrics.

Partnered with cross-functional teams to design and execute integrated marketing campaigns that resonated with target audiences. Performed market research and recommended data-driven blueprints that led to a 10% increase in brand awareness.

Led user-centered design across physical and digital systems, including wayfinding, accessibility-first signage, and early-stage digital products. Executed contextual inquiry, usability evaluations, and heuristic reviews to inform navigation structures and interaction design decisions.

Pursued a Master of Arts in Design Management, focusing on business innovation and design strategy.

Earned a Bachelor of Design in Communication Design, building a strong foundation in visual communication and design thinking.