Shradha Kadam
@shradhakadam
Experienced SAP HCM specialist driving HR process improvements and operational excellence.
IndiaWhat I'm looking for
I am an SAP HCM specialist with 4+ years of experience managing global SAP operations, process improvements, and quality initiatives across HR domains. I translate complex business requirements into tailored SAP solutions and support key integrations such as Workday.
At Infosys BPM I have managed critical SAP operations across multiple regions, led a six-member team, designed and implemented quality assurance plans, and participated in major rollouts and tool implementations while consistently exceeding KPI and SLA targets.
I am focused on operational efficiency, stakeholder collaboration, and continuous improvement, with achievements including multiple internal awards and successful delivery of Business Value Delivery work in HRO.
Experience
Work history, roles, and key accomplishments
Manage global SAP HCM operations and compliance, led Workday integration validation and supported BKK rollout to ensure accurate critical data transition and improved client satisfaction.
Designed and implemented quality assurance plans, performed root cause analysis and corrective actions, and conducted knowledge transfer to onboard new team members and improve process quality.
Managed end-to-end Hire-to-Retire HR operations on SAP HCM, supervised a 6-member team to meet SLAs, delivered functional training, and supported implementation of a ticketing/email tracking tool.
Executed HR data management in SAP HCM for UK and Nordics, produced employment and contractual letters per client guidelines, and resolved queries via ServiceNow and collaboration tools within SLAs.
HR Assistant
Global Consultancy Service
Jun 2020 - Jul 2021 (1 year 1 month)
Maintained employee records, managed statutory compliance tasks (ESI/PF), issued onboarding documents, and assisted with recruitment coordination and interview scheduling.
Education
Degrees, certifications, and relevant coursework
GSS College of Computer Applications
Bachelor of Computer Applications, Computer Applications
Completed a Bachelor-level program in Computer Applications, covering core software and application development concepts.
Jain PU College
Pre-University Certificate, Computer Science
Completed pre-university education with a focus on Computer Science coursework preparing for undergraduate studies.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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