At AP Digital Media Sdn Bhd, I handle client invoicing and payment processing, secure municipal permits and regulatory licenses for corporate events, and prepare documentation for national contract bid tenders.
At Coinmetro, I supported users of a crypto trading platform with account, deposit, withdrawal, and KYC issues, escalating fraud, security, and AML-sensitive cases. Earlier, at MyGroser, I handled customer inquiries and complaints and contributed to populating the product inventory for the website and app.

