I seek a role where I can lead Sales team, improve processes, drive revenue and margin improvements, and collaborate with stakeholders for measurable business impact.
Looking for a job
shivam marichi
@shivammarichi
Seasoned Sales & Operations Leader with 13.5+ years of experience driving revenue growth, improving sales performance, leading high-performing teams.
IndiaWhat I'm looking for
Seasoned Sales & Operations Leader with 13.5+ years of experience driving revenue growth, improving sales performance, leading high-performing teams, and optimizing end-to-end sales operations. Proven expertise in inbound sales, lead conversion, KPI management, sales coaching, customer engagement, and escalation management. Experienced in developing sales processes, training teams, managing targets, and executing affiliate, email, and social media marketing campaigns to generate qualified leads and drive conversions.
Experience
Work history, roles, and key accomplishments
Current
Freelance Travel Sales Specialist
Dreamport
Aug 2025 - Present (1 year)
Handle inbound calls and leads to identify travel needs and sell airline tickets. Manage end-to-end bookings, recommend suitable flight options, handle customer objections, and convert leads into sales. Maintain accurate booking and sales records while ensuring adherence to company processes and service standards.
DT
Drove 100%+ quarterly revenue growth for AMD server products by optimizing pricing, promotions, demand planning, and merchandising across APJ; led new product introductions and collaborated globally to align branding and forecasts.
DT
Managed a 15-member sales team handling inbound server sales. Owned sales targets, revenue, KPIs, and conversion performance. Led coaching, training, onboarding, and performance management. Managed rosters, leave, staffing, and resource planning. Resolved escalations and implemented process improvements to enhance team productivity and sales performance.
DT
Supported execution of category promotions and large-scale campaigns (e.g., Black Friday), coordinated content updates for Dell.com, and facilitated onboarding for merchandising associates and stakeholders.
DT
Maintained site content accuracy by updating pricing, images, and text daily and developed coupon strategies using proprietary tools to support sales and engagement.
KL
Digital Marketing Specialist
KAP Computer Solutions Private Limited
Apr 2014 - Aug 2014 (4 months)
Managed Google Ads (search, display, remarketing) and Facebook campaigns to boost brand reach, qualified traffic, and lead generation while conducting competitive analysis to inform strategy.
ST
Assistant Manager
Suksh Technology
Jul 2012 - Dec 2013 (1 year 5 months)
Executed SEM and Facebook marketing campaigns, ran affiliate initiatives across CPL/CPC/CPO models, and identified new clients to secure accounts and drive revenue growth.
Education
Degrees, certifications, and relevant coursework
IE
International School of Management Excellence
Post Graduate Program in Management, Marketing
2011 - 2012
Completed a Post Graduate Program in Management with a major in Marketing focused on practical marketing and management principles.
ST
S D College of Engineering & Technology
Bachelor of Technology, Information Technology
2006 - 2010
Earned a Bachelor of Technology in Information Technology with coursework in software and systems relevant to IT operations.
Availability
Looking for a job
Location
IndiaAuthorized to work in
Job categories
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