SSShishir Sapkota
@shishirsapkota
Hospitality professional with progressive F&B supervisory experience and strong operational and customer service skills.
KuwaitWhat I'm looking for
I am a hospitality professional with progressive experience at Mohamed Naser Al-Hajery & Sons Ltd, promoted from waiter to barista maestro and then F&B supervisor. I delivered operational oversight, staff planning, inventory control, and quality assurance while earning recognition such as "barista of the year 2020."
My strengths include day-to-day briefings, food safety and security training, scheduling, and ensuring consistent service standards across front- and back-of-house operations. I am driven to achieve excellence, improve outlet performance, and mentor teams to deliver high-quality guest experiences.
Experience
Work history, roles, and key accomplishments
F&B Supervisor
Mohamed Naser Al-Hajery & Sons Ltd
Jan 2021 - Mar 2024 (3 years 2 months)
Supervised front- and back-of-house operations, planned staff schedules, and enforced quality standards across outlets, serving as F&B Supervisor from Jan 2021 to Mar 2024. Managed inventories and produced daily, weekly and monthly sales reports to optimize operations.
Barista Maestro
Mohamed Naser Al-Hajery & Sons Ltd
Mar 2020 - Jan 2021 (10 months)
Promoted to Barista Maestro in Mar 2020 and recognized as Barista of the Year 2020; led beverage preparation standards and trained barista staff to maintain consistency and service quality.
Barista
Mohamed Naser Al-Hajery & Sons Ltd
Jan 2019 - Mar 2020 (1 year 2 months)
Worked as a Barista at Illy Cafe from Jan 2019, preparing beverages, maintaining service standards and supporting daily outlet operations.
Head Waiter
Mohamed Naser Al-Hajery & Sons Ltd
May 2018 - Jan 2019 (8 months)
Started as a waiter at Haagen-Dazs in May 2018 and promoted to Head Waiter within seven months; supervised service staff and ensured high customer satisfaction and adherence to franchise standards.
Education
Degrees, certifications, and relevant coursework
NOBS Academy
SLC (School Leaving Certificate), General Education
Completed SLC (School Leaving Certificate) and a certificate program.
Reliance International Academy
High School (+2), General Education
Completed Higher Secondary (+2) level studies.
Availability
Location
KuwaitAuthorized to work in
Job categories
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