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hussam raheemHR
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hussam raheem

@hussamraheem

I manage catering delivery operations, driver schedules, customer service, and cash collection in Kuwait.

Kuwait
Message

What I'm looking for

I'm looking for a challenging role where I can contribute my skills, qualifications, and experience, build my future through hard work and achievement, gain knowledge, and develop my capabilities.

I manage catering and delivery operations at Le Royal Hotels Kuwait, coordinating driver schedules, payroll, cash sales collection, customer orders, maintenance follow-up, and delivery documentation. I lead delivery teams to keep customer deliveries timely and accurate while resolving operational issues.

Previously, I planned daily logistics and delivery records at Logistec and Logisco Delivery Company, and built extensive administration and marketing experience at Quality Stream for Human Resource Consulting & Training. I bring customer coordination, reporting, scheduling, negotiation, and Microsoft Office skills to challenging operational roles.

Experience

Work history, roles, and key accomplishments

Le Royal Hotels Kuwait logoLK
Current

Catering & Delivery Manager

Aug 2022 - Present (4 years 1 month)

• Managing all drivers’ duty and schedule.
• Arrange payroll process.
• Handling & follow cash sales collection process.
• Prepare work plans for drivers to achieve the company target.
• Managing all issues between drivers and customers.
• Review customer orders and plan and coordinate delivery activities
• Following up with cars maintenance team and review all maintenance invoice.
• Analyze and

Le Royal Groups logoLG
Current

Catering Manager

Feb 2022 - Present (4 years 7 months)

• Managing all drivers’ duty and schedule
• Arrange payroll process
• Handling & follow cash sales collection process
• Prepare work plans for drivers to achieve the company target
• Managing all issues between drivers and customers
• Review customer orders and plan and coordinate delivery activities
• Following up with cars maintenance team and review all maintenance invoice
• Analyze and trouble

Logistec Company logoLC

Administrative Services Coordinator

Oct 2020 - Aug 2022 (1 year 10 months)

• Plan and control daily logistics
• Maintain and update delivery records.
• Ensure timely delivery of orders to customers.
• Follow up with drivers.
• Follow up with orders and canceled orders.
• Coordination between drivers.
• Solve customer problems.
• Handle money.

Logisco Delivery Company logoLC

Logistics Supervisor

Nov 2019 - Aug 2022 (2 years 9 months)

• Plan and control daily logistics
• Maintain and update delivery records
• Ensure timely delivery of orders to customers
• Follow up with drivers & Coordinate between drivers
• Follow up with orders and canceled orders
• Solve customer problems
• Handle money
• Schedule inbound deliveries by coordinating with Purchasing
• Ensures that all employees are aware of their job duties and are cross-trai

Quality Stream for Human Resource Consulting & Training logoQT

Marketing & Admin Officer

Sep 2006 - Oct 2020 (14 years 1 month)

Meeting with Clients, arranging their requirements
•Booking Flights, hotels etc.
•Preparing reports (Daily, Monthly & Annual)
•Handle the Master Out Going & Master Incoming files.
•Doing all Ministry papers (visit Visa, commercial visa, etc...)
•Personal Assistance for General Manager:
•Reviewing, daily incoming, giving priority to important matters and pass urgent needs and important reports to

Quality Stream for Human Resource Consulting & Training logoQT

Marketing Officer

Feb 2009 - Oct 2019 (10 years 8 months)

• Maintain and develop a computerized customer and prospect database
• Plan and carry out direct marketing activities and timescales
• Respond to and follow up sales inquiries by post, telephone, and personal visits
• Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff
• Monitor and report on activities and pr

Quality Stream for Human Resource Consulting & Training logoQT

Administrative Officer

Sep 2006 - Jan 2009 (2 years 4 months)

• Meeting with Clients, arranging their requirements
• Booking Flights, hotels etc
• Preparing reports (Daily, Monthly & Annual)
• Handle the Master Out Going & Master Incoming files
• Doing all Ministry papers (visit Visa, commercial visa, etc...)
• Personal Assistance for General Manager
• Reviewing, daily incoming, giving priority to important matters and pass urgent needs and important reports

Marriott Vacation Club International logoMI

Administrative Assistant

Sep 2004 - Dec 2006 (2 years 3 months)

• Sales Supervisor
• Preparing report
• Meeting with Clients, arranging their requirements
• Doing Reservations
• Oversee a wide range of administrative functions within the Admissions Office to support routine operations and to manage special projects and events; arrange events and represent the college at assigned events on campus and off campus as needed.
• Organize and maintain various departm

Marriott Vacation Club International  logoMI

Admin Assistant/Central Marketing & Distribution

Sep 2004 - Dec 2005 (1 year 3 months)

•Sales Supervisor
•Preparing report
•Meeting with Clients, arranging their requirements
•Doing Reservations
•Data entry
•Maintaining accurate filling system

Al Halabi Company logoAC

Sales Executive

Sep 2002 - Jun 2004 (1 year 9 months)

• Sales representative
• Preparing reports about my work
• Data entry for the sales I do.
• Perform all secretarial duties and correspondence

Al Halabi Company logoAC

Sales & Secretary

Sep 2002 - Jun 2004 (1 year 9 months)

•Sales representative
•Preparing reports about my work
•Data entry for the sales I do.
•Perform all secretarial duties and correspondence

Al Waseet Discounted Card logoAC

Officer

Jan 2000 - May 2002 (2 years 4 months)

•Sales
•Preparing reports about sales activities
•Data entry for the sales I do
•Office routine works
•Meeting with Clients, arranging their requirements and working as a link between the Clients and the administration.

Education

Degrees, certifications, and relevant coursework

CC

Computer College

Diploma Certificate in IT Technology, Information Science/Studies

Computer use Database and network design and administration Software and applications development and analysis

CC

computer college

Diploma of Education, IT Technology

2003 - 2005

Tech stack

Software and tools used professionally

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