Looking for a job

Abdul Rahman

@abdulrahman24

Message

I retain customers, support sales, and supervise high-volume branch and kitchen operations.

Kuwait

Message

What I'm looking for

I'm looking for a customer support, sales, or operations role where I can improve customer retention, coordinate teams, track performance, and support efficient day-to-day operations.

I managed customer service, retention conversations, line cancellations, and inbound and outbound telesales for STC / NVS in Kuwait.

I handle high volumes of customer inquiries and service requests professionally, using company systems to keep communication clear and requests accurate.

Previously, I supervised branch operations at Al Saqrain Al Shamila, tracking tyre and glass sales, inventory, cash flow, and staff performance. I also trained new employees on branch procedures and customer interaction standards.

At East Cafe, I coordinated kitchen teams during busy shifts, monitored stock availability, maintained cleanliness standards, and resolved operational issues to support consistent service.

Experience

Work history, roles, and key accomplishments

Customer Retention / Sales Representative

STC / NVS

Jun 2024 - Aug 2025 (1 year 2 months)

Managed customer service over telephone, handled inquiries and service requests, processed line cancellations, and conducted retention conversations to reduce churn. Supported telesales activities with inbound and occasional outbound calls.

Customer Service Retention Telesales Communication Skills Company Systems

Assistant Kitchen Supervisor

East Cafe

May 2023 - Jun 2024 (1 year 1 month)

Supervised daily kitchen operations, coordinated staff tasks, and monitored stock levels to ensure smooth workflow and service quality. Ensured cleanliness and compliance with kitchen standards.

Kitchen operations Staff Coordination Inventory Management Quality Control

Branch Supervisor

Al Saqrain Al Shamila

Nov 2021 - Mar 2023 (1 year 4 months)

Oversaw day-to-day branch operations, tracked sales and inventory, supervised in-store employees, and trained new staff. Monitored cash flow and inventory to ensure accurate reporting.

Branch Operations Sales Tracking Inventory Control Team Supervision Training Cash Flow Management