Open to opportunities

Reanne Ruiz

@reanneruiz

Message

I am an experienced leasing administrator and customer-focused supervisor.

Kuwait

Message

What I'm looking for

I seek a stable, team-focused role where I can apply leasing, administrative and customer-service skills, continue learning, contribute attention to detail, and grow into broader responsibilities.

I am a detail-oriented Leasing Admin Coordinator with multi-year experience in administrative operations, document control, and contract cross-checking within Alshaya Group. I combine leasing administration with strong customer-service foundations developed as a Starbucks Shift Supervisor and Barista Trainer.

I have insurance claims coordination experience, training certifications in cybersecurity and data protection, and a track record of implementing procedures, coaching staff, and maintaining compliance. I bring attention to detail, critical thinking, and a collaborative mindset to support efficient operations and positive customer outcomes.

Experience

Work history, roles, and key accomplishments

Current

Leasing Admin Coordinator

Current

MH Alshaya Co.

Jan 2021 - Present (4 years 7 months)

Managed leasing document administration, maintaining track records of duly signed documents and cross-checking contracts and agreements across public and private sector entities to ensure compliance.

Document Management Contract Review Records Management Administrative Support Compliance Microsoft Office

Shift Supervisor

Starbucks Kuwait

Jan 2016 - Jan 2021 (5 years)

Supervised store shifts and trained baristas, enforcing brand standards on menu, food and drink handling and delivering consistent customer service.

Barista Training Customer Service Food Safety Inventory Control Coaching

Insurance Claims Coordinator

MAA General Assurance Phils., Inc.

Jan 2012 - Jan 2015 (3 years)

Coordinated non-life insurance claims including motor and fire policies, liaised with dealerships and service centers, and implemented procedures to improve claims documentation accuracy.

Claims Processing Non Life Insurance Policy Analysis Customer Service Documentation Attention To Detail

Education

Degrees, certifications, and relevant coursework

Philippine Christian University

Bachelor of Science in Tourism, Tourism

2008 - 2012

Activities and societies: PCU Tourism Society - President (A.Y. 2010-2012); Amadeus E-Learning Certification exam passer (April 2010); attended Tourism Policy and Development seminar (May 2010).

Completed a Bachelor of Science in Tourism at Philippine Christian University, focusing on tourism management and industry practices.