Kirlos Kiwan
@kirloskiwan
Dedicated store manager focused on operational efficiency and team success.
KuwaitWhat I'm looking for
I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. My independent decision-making skills and sound judgment have positively impacted company success. I pride myself on being a collaborative leader, committed to partnering with coworkers to foster an engaged and empowering work culture.
Throughout my career, I have documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. My experience includes optimizing store displays, managing scheduling, and coaching employees to enhance their skills in handling various aspects of sales. I am detail-oriented and a hardworking job seeker eager to secure an entry-level Store Manager position where I can help my team achieve company goals.
Experience
Work history, roles, and key accomplishments
Deputy Store Manager
AAW Co
Jan 2023 - Present (2 years 6 months)
Trained the team on CRM to build client relationships and implemented innovative programs to increase employee loyalty. Cultivated lasting client relationships through strong issue resolution and dynamic communication skills.
Store Manager
AAW Co
Oct 2019 - Dec 2022 (3 years 2 months)
Optimized store displays and appearance through strategic merchandising and managed sales floor levels to meet customer needs. Coached employees on sales methods, complex issues, and difficult customers, while also investigating market trends.
Assistant Store Manager
Al Homizi Group
Feb 2016 - Sep 2019 (3 years 7 months)
Assisted the store manager in maintaining customer service and quality standards, and produced regular sales reports for analysis. Implemented strategies to increase store sales and customer satisfaction, actively seeking and using customer feedback.
Sales Assistant
Al Homizi Group
Jan 2013 - Jan 2016 (3 years)
Responsible for implementing store standards and ensuring excellent customer service. Managed morning and closing reports, contributing to daily store operations.
Education
Degrees, certifications, and relevant coursework
Al-Minya University
Management of Hotel and Tourism Facilities, Hotel and Tourism Management
Currently studying Management of Hotel and Tourism Facilities at Al-Minya University.
High Institute of Social Work
Social Worker, Social Work
Currently studying Management of Hotel and Tourism Facilities. Also completed studies in Social Work.
Tech stack
Software and tools used professionally
Availability
Location
KuwaitAuthorized to work in
Job categories
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