SRShima Rubin
@shimarubin
Experienced Executive General Manager with a focus on customer service.
KuwaitWhat I'm looking for
As an Executive General Manager and HR professional with over 7 years of experience in customer service, I have honed my skills in managing diverse teams and ensuring operational excellence. My role involves providing administrative support to over 45 staff members while interfacing with facility management and point-of-sale systems.
My strong multitasking abilities allow me to efficiently manage various activities and schedules, making me an excellent point of contact for clients and service providers. I am adept at handling legal issues and focusing on salon sales and vision, ensuring that our operations run smoothly and effectively.
Experience
Work history, roles, and key accomplishments
Executive General Manager & HR
Rovena Shima
Managed product dealings, staff recruitment, and accounting reports for two branches. Organized salon website and social media marketing efforts.
Guest Relation Executive
Gastronomica.ME
Jan 2017 - Present (8 years 6 months)
Served as a Guest Relation Executive in a fine dining setting. Focused on enhancing customer experience and resolving guest inquiries.
Salon Manager
Beautique Salon
Managed three salon branches, overseeing staff training and promoting high service standards. Handled customer requests and complaints while maintaining workplace order and standards.
Education
Degrees, certifications, and relevant coursework
Luigj Gurakuqi Faculty
Unknown, Natural Science
Studied Natural Science at Luigj Gurakuqi Faculty in Shkoder, Albania. The program ran from October 2012 to May 2015.
Tech stack
Software and tools used professionally
Availability
Location
KuwaitAuthorized to work in
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