Shirlyn Ngui
@shirlynngui
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What I'm looking for
I am a seasoned environmental health and administrative professional with over seven years of multidisciplinary experience across pharmaceutical sales, public health operations, marketing, and executive administration.
I have driven measurable results by strengthening client relationships, increasing sales performance, and enhancing operational efficiency—optimizing workflows that improved team efficiency by over 30% and elevating data accuracy through rigorous reporting.
My public health work includes disease surveillance, hygiene inspection, waste segregation, and emergency response (including basic CPR and patient stabilization), while my commercial experience spans pharmacy sales, boutique and online retail, and digital marketing that generated repeat customers and wholesale partnerships.
I am organized, client-focused, and results-driven, and I seek to contribute strategic execution and hands-on problem solving to a dynamic team where my combined operational, public health, and commercial skills add immediate value.
Experience
Work history, roles, and key accomplishments
Career Break — Maternity Leave
N/A
Feb 2025 - Present (11 months)
On maternity leave focusing on high-level household management and scheduling while preparing to re-enter administrative support roles with enhanced organizational skills.
Entrepreneur & Owner
Self-Employed
Jan 2022 - Dec 2024 (2 years 11 months)
Founded and operated an online clothing and footwear shop, growing repeat customers to 40+ within the first year and maintaining reliable sourcing, inventory control, and order fulfillment processes.
Pharmacy Sales Representative
Denk Pharma
Nov 2020 - Dec 2021 (1 year 1 month)
Built strong client relationships and maintained accurate field records, contributing to increased order frequency and reduced expired stock incidence across assigned territories.
Marketing and Sales Associate
Loise Boutique
Jan 2020 - Oct 2020 (9 months)
Managed social media and wholesale outreach, securing repeat bulk orders from at least four retailers and improving stock accuracy by nearly one box per cycle through tighter inventory tracking.
Executive Assistant
Kris Synergies
Jan 2018 - Dec 2019 (1 year 11 months)
Supported executive operations by managing correspondence, schedules, travel, and meeting coordination, improving decision-making speed and maintaining punctuality for key engagements.
Public Health Attaché
Kenyatta National Hospital
May 2017 - Jul 2017 (2 months)
Assisted public health operations including disease surveillance and hygiene enforcement, supporting clinical teams during a May–July practicum to strengthen reporting and infection control practices.
Port Health Officer
Jomo Kenyatta International Airport
Jan 2017 - May 2017 (4 months)
Conducted port health inspections and import/export clearance checks to ensure compliance with public health regulations during a January–May practicum.
Education
Degrees, certifications, and relevant coursework
United States International University–Africa
Master of Business Administration, Strategic Management
Completed a Master of Business Administration with a focus on Strategic Management, enhancing strategic planning and leadership capabilities.
Daystar University
Bachelor of Science, Environmental Health
Earned a Bachelor of Science in Environmental Health, gaining expertise in public health operations, hygiene inspection, and disease surveillance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
notion.so/Shirlyn-Nditi-Remote-Customer-service-specialist-2ddc3e6af8f480c9ad4fdb4a34e6264fSocial media
Job categories
Skills
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