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@salomegathogo
Sales and marketing professional skilled in customer engagement, digital marketing, and healthcare support.
I am a motivated sales and marketing professional with over four years of experience in customer engagement, telesales, and digital marketing. I build strong client relationships and consistently drive revenue growth through attentive service and targeted outreach.
I've worked across retail, clinics, hospitality, and corporate customer care, handling inbound and outbound sales, client onboarding, and showroom responsibilities. I founded and managed an online boutique, leveraging social media to grow sales and provide outstanding customer service.
Recently I expanded into healthcare support, completing a Certified Nurse Assistant course with Basic Life Support and First Aid certifications, and gained hands-on experience as a nursing assistant intern. I combine interpersonal strengths with practical healthcare skills to support patient comfort and documentation.
I seek roles where I can apply sales expertise, digital marketing skills, and growing healthcare capabilities to drive measurable results while continuing professional development in customer-centered environments.
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Work history, roles, and key accomplishments
Orca Deco
Mar 2025 - Present (8 months)
Sell furniture and home décor to walk-in and repeat customers, advise on product selection and maintain showroom displays while meeting sales targets and delivering after-sales service.
Freelance
Jan 2021 - Present (4 years 10 months)
Founded and managed an online boutique for women's wear, driving sales via social media marketing, customer service, and e-commerce operations.
Jeseresia Nutritional Supplement Clinic
Nov 2024 - Feb 2025 (3 months)
Promoted health and wellness products through direct client interaction, assisted with inventory management and performed customer follow-ups to support sales growth.
Plainsview Hospital
Aug 2024 - Oct 2024 (2 months)
Provided supervised patient support, maintained hygiene and comfort, and assisted in documenting patient care activities during clinical internship.
Real People Kenya Ltd.
Jan 2022 - Dec 2022 (11 months)
Handled inbound and outbound sales calls, managed customer queries, and supported client onboarding processes to improve customer retention.
Aberdare Hardware and Timber Yard
Jan 2020 - Dec 2021 (1 year 11 months)
Advised customers on product selection and maintained relationships with corporate clients and walk-in customers to drive sales.
Jalcy Hotel
Jan 2019 - Dec 2020 (1 year 11 months)
Provided customer service, took food and beverage orders, and supported dining operations to ensure guest satisfaction.
Degrees, certifications, and relevant coursework
Certificate, Nursing / Healthcare Support
2024 - 2024
Completed certified nurse assistant training and earned certificates in Basic Life Support and First Aid in July 2024.
Diploma, Sales and Marketing
2018 - 2022
Completed a Diploma in Sales and Marketing with coursework and practical training in sales, customer care, and marketing principles.
Certificate, Information and Communication Technology
2018 - 2018
Completed a short certificate course in ICT and computer skills in early 2018.
Kenya Certificate of Secondary Education, General Secondary Education
2012 - 2017
Completed the Kenya Certificate of Secondary Education at Uthiru Girls Secondary School.
Software and tools used professionally
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