Hanna Camposano
@hannacamposano
Dedicated virtual assistant with extensive customer service experience.
What I'm looking for
I am a skilled virtual assistant with a diverse background in customer service and education. My journey began as an English as a Second Language teacher, where I honed my communication skills while teaching Taiwanese and Chinese students. This experience ignited my passion for helping others and laid the foundation for my career in customer service.
Over the years, I have worked in various roles, including as a customer sales representative and a medical technologist trainee. My most recent position at Saiberassist LLC involved managing electronic medical records and handling patient inquiries, where I utilized my organizational skills and attention to detail to ensure efficient operations. I thrive in fast-paced environments and am committed to delivering exceptional service to clients.
Experience
Work history, roles, and key accomplishments
Real Estate Agent
Filipino Homes
Marketed and sold condominiums, houses, and lots, utilizing Canva for property promotion. Assisted clients with site visits, transactions, and loan applications for real estate purchases.
Virtual Assistant
Saiberassist LLC | Access Healthcare Physicians - Call Cente
Mar 2024 - Present (1 year 4 months)
Uploaded patient data and appointments via Tiger Connect and confirmed appointments through text messages. Trained new hires and managed outbound calls for appointment confirmation and scheduling.
Virtual Assistant
Saiberassist LLC | Access Healthcare Physicians - Quality De
Aug 2022 - Present (2 years 11 months)
Managed Electronic Medical Records (EMRs) across multiple platforms and handled patient communications for medication refills and inquiries. Reviewed and uploaded patient documents to ensure compliance with insurance requirements.
Data Entry Specialist
VirPro Solutions | RoofX
Aug 2021 - Present (3 years 11 months)
Performed data entry of roofing contractor addresses across Florida using Google spreadsheets. Ensured accuracy and completeness of contractor information for company records.
English as a Second Language Teacher
Novakid
Dec 2020 - Present (4 years 7 months)
Provided English as a Second Language instruction to European children, focusing on interactive and age-appropriate learning techniques. Fostered a positive learning environment to enhance language acquisition.
On-job Trainee
Bacolod Adventist Medical Center
Jun 2019 - Present (6 years 1 month)
Completed an on-job training program in various sections of a medical hospital laboratory, including chemistry, serology, and hematology. Gained practical experience in laboratory procedures and diagnostics.
English as a Second Language Teacher
51talk
May 2019 - Present (6 years 2 months)
Taught English as a Second Language to Chinese students, adapting teaching methods to suit various age groups and proficiency levels. Developed engaging lesson plans to improve students' language skills.
Customer Service Representative
Focus Direct Inc | Choice Home Warranty
Mar 2019 - Present (6 years 4 months)
Managed inbound calls for a home warranty account, addressing customer inquiries and resolving claims. Provided comprehensive support to clients regarding their home warranty services.
Customer Sales Representative
MSY Digital Marketing Services
Oct 2018 - Present (6 years 9 months)
Handled outbound calls to market solar panels and set appointments for solar panel installation. Successfully contributed to lead generation and appointment scheduling for the company.
Education
Degrees, certifications, and relevant coursework
Riverside College Inc.
Bachelor of Science, Physical Therapy
Studied Physical Therapy, focusing on the principles and practices of physical rehabilitation. Completed coursework and practical training relevant to the field.
Riverside College Inc.
Bachelor of Science, Medical Technology
Completed a Bachelor of Science in Medical Technology, gaining expertise in laboratory procedures and diagnostic testing. Engaged in comprehensive training across various medical laboratory sections.
Availability
Location
Authorized to work in
Job categories
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