HEADSTOCK LLC

My name is Shireen Jones, and I have dedicated my career to roles that involve working closely with people to solve problems and provide effective solutions. With over 25 years of experience in the aviation and customer service sectors, I have honed my skills in leadership, communication, and project coordination. My journey began at Royal Brunei Airlines, where I quickly transitioned into a personal assistant role at British Airways, allowing me to manage large teams and coordinate complex operations.

Throughout my career, I have developed a strong ability to communicate effectively with diverse audiences, ensuring exceptional customer service and satisfaction. My experience includes passenger profiling, compliance with immigration regulations, and operational planning, which have equipped me with invaluable insights into conflict resolution and team collaboration. I thrive in environments where I can make a meaningful impact, and my passion for people and cultures drives my commitment to excellence in every role I undertake.