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RIZAWAN ZAFAR

@rizawanzafar

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Experienced administration officer with logistics, security, and customer-service expertise.

United Arab Emirates

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What I'm looking for

I seek a role where I can apply administration and logistics strengths, work with collaborative teams, handle operations and compliance, and grow into expanded operational or supervisory responsibilities.

I am an administration professional with over a decade of experience spanning office administration, logistics, customer service, and security operations in fast-paced environments. I have coordinated meetings and office logistics, managed documentation, procurement, vendor relations, cargo movements and trade-license renewals while liaising with government authorities such as Dubai Customs and DAFZA.

I am recognized for strong communication, rapid learning, teamwork and a proactive, self-motivated approach, with demonstrated experience in CCTV monitoring, cargo inspections with police and customs, bank dealings, petty cash handling, and supporting managers with executive-level administrative tasks.

Experience

Work history, roles, and key accomplishments

Current

Administration Officer

Current

STMM Middle East

Jun 2019 - Present (6 years 4 months)

Managed office administration, procurement, invoicing and vendor relations while coordinating meetings and logistics, improving office efficiency and ensuring timely cargo/transport arrangements.

Office Administration Procurement Invoicing Vendor Management Scheduling MS Office Record keeping

Security Team Lead

Transguard Group LLC

Jan 2016 - Dec 2019 (3 years 11 months)

Led security team and provided administrative support at FedEx cargo site (DAFZA), overseeing cargo inspections with police/customs, CCTV monitoring and staff records to maintain site safety and compliance.

Security Operations Reporting Customer Service

Customer Service Executive

Mobilink GSM

Jan 2012 - Dec 2016 (4 years 11 months)

Handled inbound customer service, resolved technical and billing issues, gathered feedback and supported technical teams, contributing to improved complaint resolution and upsell outcomes.

Customer Service CRM Upselling Data Collection Phone Support