Open to opportunities

Shilpi Mittal

@shilpimittal1

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I lead HR transformation, talent strategy, and workforce planning across technology organizations.

India

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What I'm looking for

I'm looking to lead strategic HR business partnering, talent transformation, workforce planning, and employee experience initiatives where I can turn business metrics into meaningful retention and performance outcomes.

At PwC, I oversee HR business partnering for 700+ technology and cloud ecosystem employees, shaping organization design, performance calibration, promotions, compensation reviews, and predictive attrition strategies.

I've also supported 1,000+ employees at Accenture through performance achievement, promotion processes, utilization planning, attrition-risk management, and employee engagement programs. Across BYJU'S, Genpact, and Credit Suisse, I've built retention frameworks, managed employee relations, strengthened HR operations, and supported global HR service delivery.

I bring 13 years of experience across talent management, workforce planning, change management, HR analytics, and leadership coaching. I focus on translating business metrics into practical talent interventions that improve employee experience and organizational outcomes.

Experience

Work history, roles, and key accomplishments

Current

HR Talent Consultant Manager / HRBP

Current

Price Waterhouse Coopers (PWC)

Jul 2023 - Present (3 years 2 months)

Oversee HR Business Partnering frameworks for key business units spanning 700+ technology and cloud ecosystem employees. Partner with senior leadership to design organization design matrices and progressive talent intervention architectures.

HR Business Partnering Talent Management Change Management Workforce Planning Employee Relations HR Analytics Performance Calibration Diversity And Inclusion Coaching Attrition Analysis

Current

Senior People Lead Advisor

Current

Accenture India Pvt. Ltd.

Jun 2022 - Present (4 years 3 months)

Coordinate performance achievement, promotion processes, and timeline adherence for a headcount of 1000+ employees in Bangalore. Partner with Career Counselors and Managers to execute structured performance improvement plans and deliver difficult personnel messages.

Performance Management Promotions and Transfers Process Employee Engagement Attrition Management Client Management Forecasting Stakeholder Management

Assistant Manager HRBP

Byju's Think & Learn Pvt. Ltd.

Apr 2022 - Jun 2022 (2 months)

Drove 1:1 and group employee connects (skip-levels, HR kiosks) leveraging AI-based early warning pulse tools (AMBER). Evaluated sales managers on team culture capabilities, maintaining daily insights, feedback logs, and corrective intervention dashboards.

HR Business Partnering Employee Engagement AI Pulse Analytics Performance Management Onboarding Exit Interviews Retention Strategy Coaching

Lead Associate HR

Genpact India Pvt. Ltd.

Nov 2019 - Mar 2022 (2 years 4 months)

Executed personnel policies, standard reports, compliance architectures, and HR advisory services across APAC and EMEA regions. Managed end-to-end onboarding operations, employee grievance handling, leave tracking automation, and trainer modules for the support team.

HR Policy Compliance Onboarding Grievance Handling Leave Management Peoplesoft Oracle Service Cloud Taleo Performance Tool

HR Analyst

Credit Suisse Service India Pvt. Ltd.

Oct 2014 - Jul 2019 (4 years 9 months)

Managed policy frameworks, employee services, global SOP updates with subject matter experts, and 2nd level escalation resolutions. Liaised extensively between employees, HR Business Advisors (HRBAs), and internal platforms to secure a clean, unified support structure.

Policy Management Employee Services SOP Updates Escalation Resolution HR Advisory Stakeholder Management