Shilpa Raghunath

Designed and implemented HR policies and procedures in compliance with labor laws and company objectives. Managed full-cycle recruitment, including job postings, candidate sourcing, screening, and conducting interviews, leading to successful onboarding of top talent. Resolved employee grievances by acting as a liaison between staff and management, fostering a collaborative work environment.

Organized and updated employee information in digital systems while ensuring physical files are securely stored and comply with organizational policies and legal standards. Drafted, reviewed, and distributed employment-related documents, ensuring accuracy and alignment with company policies and labor laws. Coordinated logistics for interviews, meetings, and other HR events, including sending invit

Designed and developed comprehensive training programs, including instructional materials such as manuals, e-learning modules, and presentations. Conducted engaging training sessions, workshops, and seminars using various methods and technologies. Collaborated with department managers to assess training needs and tailored programs to meet specific requirements.

Facilitated the check-in process for passengers, ensuring smooth handling and accurate documentation. Managed passenger rebooking and re-routing during flight delays or cancellations, providing clear communication and solutions. Offered exceptional assistance to passengers with disabilities and those traveling with children, maintaining a compassionate approach.

Completed a Master of Business Administration with a specialization in Human Resource Management. This program provided in-depth knowledge of HR functions, strategic management, and organizational behavior.

Studied Aeronautical Science, gaining foundational knowledge in aviation principles, aircraft systems, and air transportation. This degree prepared me for roles within the aviation industry.