Shikha Srivastava

Set strategic direction for AI-augmented contract workflows, establishing DocuSign's first GenAI product line. Grew product line ARR from 2.3% to over 10% of total company ARR (~$350M+), integrated GPT-4o to cut contract review time by 80%, and led 15+ global teams to achieve 85%+ accuracy.

Directed a globally distributed team of 8 PMs to own platform architecture strategy across 30+ countries, driving migration to GraphQL and lifting conversion by 5.5%. Launched a conversational AI/NLP solution that cut customer complaints by 22% and introduced proactive telemetry to reduce escalations by 25%.

Envisioned Insperity's first mobile-first strategy, prototyping and launching the iOS/Android app 'Insperity Mobile' that drove a 15% revenue increase. Implemented DevOps, CI/CD, and test automation, improving engineering efficiency by 30% and cutting defects by 60%.

Caught early warning signs in system design and requirements, using SonarQube for continuous code quality checks, static analysis, and defect detection ahead of release cycles. Partnered with developers and QA to flag vulnerabilities pre-production, reducing critical iOS/Android defects and speeding bug resolution.

Supported marketing and sales operations including collateral development, customer satisfaction analysis, budgeting, and sales forecasting, contributing to 1 billion Euros in sales in 2011. Monitored and reported on industry developments and designed metrics to track marketing campaign performance.

Professional Certificate in Artificial Intelligence and Data Science for Leaders from the University of Chicago, completed in February 2025.

Master of Science in Management Information Systems from Illinois Institute of Technology, completed in May 2013.

Bachelor of Engineering in Information Technology from the University of Mumbai, completed in May 2008.