Vaibhav Aggarwal
@vaibhavaggarwal
Product leader building AI-native observability and developer platforms; shipping 0→1 GenAI products.
What I'm looking for
I’m a product leader with 7+ years building AI-native platforms at the intersection of observability, developer tooling, and enterprise data infrastructure. I’m known for shipping 0→1 GenAI products—from LLM-powered debugging experiences to MCP-based copilots—across fintech and insurtech at transaction scales of 500M–2B/month.
I’ve built and scaled mission-critical experiences that materially improve reliability and speed: New Relic’s first AI-native debugging product, continuous profiling for distributed systems (0→1), and GenAI-driven incident triage. My work blends natural language interfaces with production-safe guardrails—evaluating LLM providers, defining prompt engineering guardrails, and co-authoring evaluation rubrics for hallucination rate and latency SLAs.
I also drive platform strategy end-to-end: telemetry ingestion strategy, unified data architecture, columnar storage, and plugin-based extensibility across multiple agents. Previously, I modernized legacy insurance platforms into API-first systems, delivered rules-driven workflows for eligibility checks and fraud prevention, and led cross-functional squads to improve delivery velocity using shared OKRs and usage telemetry experiments.
Experience
Work history, roles, and key accomplishments
Led a squad of 4 PMs to own New Relic’s end-to-end telemetry ingestion strategy, aligning 3 engineering orgs around a unified data architecture. Shipped natural-language AI debugging that reduced incident triage time by 37% and continuous profiling that cut MTTR by 89% (45→5 minutes), with GenAI query-layer guardrails shipped in 10 weeks.
Senior Product Manager
Zinnia
Jan 2025 - Jan 2026 (1 year)
Modernized a legacy insurance platform into an API-first internal system, reducing API response latency by 65% and enabling 3x faster feature delivery. Delivered instant policy visibility for 5,000+ advisors (servicing time -40%, straight-through processing +30%) and built rules-driven fraud workflows at ~95%+ accuracy (false-positive fraud flags -38%, ~4,200 fewer escalations/month).
Head of Product
VuNet Systems
Jan 2024 - Jan 2025 (1 year)
Defined product strategy for an observability + AI platform spanning logs, APM, and GenAI copilots, improving data processing efficiency by 40% at ~2B transactions/month. Built modular debugging and MCP-powered copilots, reducing partner integration effort by 55% and enterprise onboarding from 10 weeks to 4, while improving resolution time by 30% and driving 40% win-rate lift and faster POC-to-dea
Senior Product Manager
VuNet Systems
Jan 2023 - Jan 2024 (1 year)
Launched a cloud-native application observability platform from 0→1, reducing transaction failures by 30% and latency by 25% across 20M+ daily transactions, reaching 97.5% reliability within 6 months of GA. Implemented OpenTelemetry across Java, Python, and .NET (debugging time -30%, MTTR proxy -55→18 mins) and built an LLM support/documentation assistant that reduced inbound support queries by 30
Advised C-suite stakeholders on multi-market enterprise transformation spanning Singapore and Hong Kong, impacting 5M+ retail and corporate customers while balancing compliance and client experience. Directed enterprise cost optimization and digital transformation initiatives, including $50M operating-model redesigns and a payments reimagination unlocking ~$200M incremental GMV, later redirecting
Education
Degrees, certifications, and relevant coursework
Indian School of Business (ISB)
Master of Business Administration (MBA), Technology, Finance, Strategy
Completed an MBA with a focus on technology, finance, and strategy at the Indian School of Business (ISB).
Maharaja Agrasen Institute of Technology
Bachelor of Technology, Information Technology (IT)
Completed a Bachelor of Technology (BTech) in IT at Maharaja Agrasen Institute of Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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