Shielah Mae Petersen

Coordinated day-to-day administrative activities in a high-volume environment, managed calls, scheduling, documentation, and information flow. Maintained accurate records and handled sensitive information with discretion.

Coordinated complex schedules, documentation, and follow-up for multiple stakeholders. Verified information, tracked outstanding requirements, and resolved issues while managing competing priorities.

Coordinated schedules, preparation, documentation, and follow-up for time-sensitive appointments and projects. Managed frequent communication with customers and internal staff while maintaining accurate records.

Managed calls, scheduling, correspondence, records, billing-related tasks, and daily office administration. Provided professional customer service and maintained organized, confidential records.

Managed front-office operations, staff scheduling, training, payroll, billing, and general administrative functions. Resolved customer complaints and supported leadership and employees with daily operational needs.

Provided reception, administrative, telephone, registration, and information support in a busy environment. Maintained accurate information and delivered professional customer service while managing competing requests.

Provided customer service, sales assistance, and problem resolution in a fast-paced retail environment.

Attended Brookdale Community College in Lincroft, New Jersey.