I am looking for a Learning and Development role where I can use my 5+ years of experience in corporate training, soft skills, communication, voice and accent, and employee development. I am interested in opportunities that offer career growth and allow me to contribute to learning and development initiatives.
Looking for a job
Samar Hashmi
@shibliraza
L&D professional with 5+ years in corporate training, soft skills, communication, voice & accent , and employee development
IndiaWhat I'm looking for
At Digitide Solutions, I deliver voice, accent, and soft-skills training for new-hire cohorts while tracking readiness through mock calls, dip checks, assessments, and daily call audits.
I've mentored more than 40 voice and non-voice batches, partnered with Quality teams on training needs identification, and shared RAG and EWS performance insights with stakeholders. My coaching and refresher sessions help improve compliance, call quality, and performance outcomes.
Previously at Narayana Group, I trained 3,000+ trainees in spoken English and grammar and supported 150+ teaching professionals with communication and professional competency development. I also created confidence-building activities including Spell Bee and public-speaking workshops.
Across BPO and education, I design interactive learning experiences that strengthen communication, customer empathy, workplace readiness, and learner confidence.
Experience
Work history, roles, and key accomplishments
DL
Current
Senior Voice and Accent Trainer
Digitide Solutions Pvt Ltd
Jul 2024 - Present (2 years 2 months)
Delivers soft skills and voice & accent training to new hire cohorts, documents RAG and EWS performance reports, and mentors 40+ Voice and Non-Voice batches. Conducts call audits, coaching, and assessments to improve learner readiness and training effectiveness.
NI
Soft Skills Trainer
Narayana Educational Group of Institutions
May 2022 - May 2024 (2 years)
Delivered spoken English and foundational grammar training to 3,000+ trainees, trained 150+ teaching professionals, and mentored trainees on leadership and interpersonal skills. Designed interactive activities and organized confidence-building initiatives.
FR
Soft Skills Trainer
Freelancer/Self-employed
Apr 2021 - Apr 2022 (1 year)
Delivered online and offline personality development and decision-making workshops for engineering and degree students. Designed training content focused on career readiness, confidence building, and effective decision-making.
Education
Degrees, certifications, and relevant coursework
Annamalai University
BHM/BHMCT, Hotel Management
Grade: 85%
Completed BHM/BHMCT in Hotel Management with 85% marks.
AB
Andhra Pradesh State Board
10th, General
Grade: 85%
Completed 10th standard with 85% marks.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
1200k-1300k INR
Social media
Job categories
Skills
Corporate TrainingLearning and DevelopmentSoft Skills TrainingVoice And Accent TrainingCommunication SkillsTraining Needs IdentificationTraining EvaluationNew Hire TrainingOn The Job TrainingCall AuditingCoachingPerformance FeedbackCurriculum DesignContent DesignFacilitationStakeholder ManagementMicrosoft OfficeReport PreparationSpoken EnglishGrammar InstructionLeadership DevelopmentInterpersonal SkillsTime ManagementPublic SpeakingVoice Modulation
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