Daniela Santana

I’m a dedicated Assistant Manager with years of experience supporting smooth daily operations and delivering excellent customer satisfaction. I lead by example—training new team members on procedures and customer service standards while keeping communication clear and professional.

I bring strong operational control through scheduling, inventory coordination, and careful cash handling with attention to detail. I work to resolve customer store issues quickly, and I maintain a positive, productive team environment.

My background also includes independent and client-based housekeeping, where I consistently delivered reliable, efficient, detail-oriented cleaning services. Earlier experience as an Animal Care Intern strengthened my ability to support medical and kennel workflows, including feeding, monitoring, front-desk communication, and medical recordkeeping—alongside my Associate Degree in Veterinary Technology.