At ALLEN COUNTY FAMILY & SPORTS CHIROPRACTIC, I supported healthcare administrative processes involving insurance coverage and provider reimbursement. I also contributed blog posts, social media content, and email newsletters to strengthen the practice's digital presence.
As a Sleep Coach at SuperCare Health, I supported patients using CPAP and BiPAP machines. I registered patients on a monitoring platform, troubleshot device issues, and coordinated with physicians and clinics on prescriptions and patient records.
At La French Studio Pvt. Ltd., I supported customers with Shopify and Etsy inquiries, order issues, and post-purchase questions. I tracked customer and operational trends using Google Sheets and Zoho Analytics.
Earlier, I provided technical support for 4D Dental Scanning Software at Wing Assistant and supported Google Pixel hardware customers at Google. I also worked in healthcare benefits coordination and claims, including Medicare coordination of benefits at Optum Global Solutions International B.V.
