Sheri Gray
@sherigray
Experienced office administrator focused on enhancing business efficiency.
What I'm looking for
With over fifteen years of experience in office administration and business ownership, I am dedicated to improving business operations through increased efficiency and reduced errors. My goal-oriented approach emphasizes employee involvement and understanding, ensuring complete customer satisfaction and service guarantees are at the forefront of my work.
Throughout my career, I have honed my skills in various roles, including tax preparation, administrative assistance, and bookkeeping. My experience ranges from managing payroll for hundreds of employees to providing exceptional customer service in hospitality settings. I pride myself on my effective communication skills and my ability to develop rapport with colleagues and clients alike.
I am passionate about leveraging my extensive background in office management and customer service to contribute positively to a dynamic team. I believe that a collaborative work environment fosters innovation and drives success, and I am eager to bring my expertise to a new opportunity.
Experience
Work history, roles, and key accomplishments
Tax Preparer
Jackson Hewitt
Nov 2023 - Apr 2024 (5 months)
Certified Tax Preparer responsible for identity verification, handling sensitive client data, assessing tax information validity, processing payments, and assisting clients with IRS issues. Ensured secure filing and locking of client data.
Front Desk Associate
Fredericksburg Enterprises, LLC
Mar 2021 - Sep 2022 (1 year 6 months)
Managed front desk operations including answering multi-line phones, taking reservations, greeting guests, processing payments, and handling guest complaints. Assisted with night audits and performed quality room checks.
Administrative Assistant and Sales Consultant
Hill Country Broadcasting, LLC
Feb 2020 - Jan 2021 (11 months)
Assisted in sales by pitching advertising packages, participating in sales meetings, and developing marketing strategies. Gathered news information for broadcasts and managed billing and deposits.
Assistant Controller
Brewbonnet, LLC
Jan 2018 - Sep 2018 (8 months)
Handled full-charge bookkeeping, account reconciliations, payroll, accounts payable/receivable, and financial reporting for a deli retail store within an agricultural and tourism corporation.
Front Desk Assistant Manager
Sunset Inn
Jun 2008 - Jan 2010 (1 year 7 months)
Managed front desk operations, including reservations, guest check-ins, and customer service. Handled cash and credit card processing and addressed customer requests and complaints.
Administrative Assistant
Jim Chapman, Jr., Attorney
Jun 2008 - Jan 2010 (1 year 7 months)
Supported legal operations by typing correspondence, filing documents, conducting research for court cases, and managing office organization.
Administrative Assistant
Fredericksburg Remodeling Co., Inc.
Jun 2008 - Jan 2010 (1 year 7 months)
Provided administrative support including typing correspondence, filing paperwork, managing accounts payable, and preparing month-end income statements.
Business Manager/Partner
Gray's Stonework & Engraving
Jan 2000 - Jan 2008 (8 years)
Managed a small business, overseeing operations, creating contracts, negotiating jobs, and ensuring customer satisfaction through quality service and marketing.
Administrative Clerk
Geistweidt & Co.
Jan 2005 - Jan 2006 (1 year)
Managed tax data processing, including coding and filing, creating invoices, and reporting billing hours. Ensured accurate distribution of completed tax returns.
Personal Assistant/Caretaker
Trois Estate
Sep 2001 - Dec 2002 (1 year 3 months)
Provided personal assistance and caretaking for a large estate, managing household errands, transportation, and payroll during the owners' absences.
Office and Payroll Manager
Medical Help, Inc.
Dec 1990 - Jul 1993 (2 years 7 months)
Managed payroll for up to 500 nurses, billing clients, and reducing errors in payroll and billing processes. Provided support to out-of-state branches and managed documentation.
Education
Degrees, certifications, and relevant coursework
Hallmark Institute of Technology
Associate Degree, Accounting
1988 - 1989
Completed an Associate Degree in Accounting, focusing on financial principles, bookkeeping, and accounting software applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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