At BYTEDANCE PHILIPPINES, INC., I reviewed and moderated 2,000+ livestreams weekly across Global and MY markets, applying platform policies to livestreams, videos, comments, and chat interactions. I also produced KPI, productivity, and efficiency reports using Microsoft Excel and Google Sheets.
As a Point of Contact, I provided real-time policy guidance and helped resolve escalations. Earlier, I supported customers at Teleperformance Philippines and supervised sales, operations, and customer service teams at K3 General Merchandise and IAN Water Station.
