Shem Mendoza
@shemmendoza
I deliver friendly customer support and accurate print-ready graphic materials.
PhilippinesWhat I'm looking for
I've supported customers at X MC BPO, handling inquiries while maintaining service quality and satisfaction metrics.
At Mactatak Printing Shop, I prepared print materials, coordinated customer orders, and ensured accurate output. I also handled basic layout adjustments, quality checking, and organizing completed jobs for delivery.
My background in Visual Graphic Design NC-III supports my work across customer service and print production.
I'm comfortable using Word and Excel for encoding, research, information gathering, and client communication.
Experience
Work history, roles, and key accomplishments
Graphic Artist
Mactatak Printing Shop
Jul 2023 - Mar 2025 (1 year 8 months)
Assisted in preparing print materials, coordinated customer orders, and ensured accurate output. Helped with basic layout adjustments, quality checking, and organizing completed jobs for delivery.
Customer Service Representative
MC BPO
Jan 2019 - Dec 2021 (2 years 11 months)
Provided support to customers, handled inquiries, and maintained service quality and satisfaction metrics.
Education
Degrees, certifications, and relevant coursework
College of Communication Information and Technology
NC-III, Visual Graphic Design
2019 - 2020
Pursued Visual Graphic Design NC-III, focusing on graphic design principles and practical skills.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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