Shaznney Paula Sarmiento

I manage end-to-end client orders through my self-employed printing business, from intake and revisions to tracking and on-time delivery.

I design and edit printable materials in Canva while maintaining accurate formatting, spelling, layouts, and organized digital records for quick retrieval.

My BPO customer service experience involved handling inbound and outbound inquiries by phone and email, resolving concerns, and documenting every interaction in company systems.

I'm comfortable working independently in remote settings, coordinating schedules, organizing files, supporting clients, and managing multiple priorities with accuracy.