
Shelby Marler
@shelbymarler
I optimize operations, scheduling, and financial coordination in fast-paced client environments.
What I'm looking for
At Romriell Family Dentistry, I manage high-volume scheduling, insurance verification, claims processing, patient payments, and specialist referrals to support revenue retention and continuity of care.
I communicate treatment plans and financial options clearly, resolve patient service issues with empathy, and maintain accurate records while adhering to HIPAA requirements.
Through WSU Carson Business Solutions and the WSU Business Plan Competition, I assessed business models, researched markets, built financial projections, and presented implementation plans and a mobile app prototype.
Experience
Work history, roles, and key accomplishments
Scheduling Coordinator
Romriell Family Dentistry
Mar 2023 - Present (3 years 7 months)
Manage high-volume scheduling for multiple providers, utilizing dental software to maximize revenue retention and reduce patient wait times. Facilitate end-to-end financial processes, including insurance verification, claims processing, and patient payments.
Student Consultant
WSU Carson Business Solutions
Jan 2022 - Dec 2022 (11 months)
Spearheaded a business model assessment for an operating client to identify growth bottlenecks and expansion opportunities. Conducted market research and delivered a comprehensive implementation plan to improve operational efficiency.
Team Lead
WSU Business Plan Competition
Jan 2021 - Dec 2021 (11 months)
Co-developed a comprehensive non-profit business plan, including financial projections and social impact analysis. Designed a mobile app prototype using Adobe XD for the final grant-funding presentation.
Cheerleading Coach
Tahoma Bears
Jan 2017 - Dec 2018 (1 year 11 months)
Managed a team of 28 athletes; choreographed competitive routines and coordinated logistics for high-pressure performances.
Receptionist
Style Lounge Hair Salon
Mar 2016 - Jun 2018 (2 years 3 months)
Orchestrated daily salon operations, including opening/closing procedures, recordkeeping, scheduling, and providing excellent customer service. Processed payments, balanced cash drawers, and performed end-of-day financial reconciliation.
Sales Consultant
Origami Owl
Jan 2015 - Dec 2016 (1 year 11 months)
Executed a social media marketing strategy to promote customizable jewelry, successfully increasing brand awareness and driving digital sales. Managed end-to-end order fulfillment and inventory stocking for high-volume sales events.
Education
Degrees, certifications, and relevant coursework
Washington State University
Bachelor of Arts, Business Administration
Bachelor of Arts in Business Administration with a focus on Entrepreneurship.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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