Saskia Chateigne
@saskiachateigne
Interim practice manager and program coordinator who streamlines operations and improves patient and community experiences.
United StatesWhat I'm looking for
I’m an Interim Practice Manager with a track record of leading fast-paced front office operations and raising service standards through scheduling, patient intake, insurance processing, and clear communication. I’ve promoted and managed full clinic operations, trained and mentored front desk staff, and worked closely with clinical teams to support patient treatment plans while staying HIPAA-compliant.
Beyond healthcare operations, I coordinate resident programs that boost engagement, wellness, and community through monthly activity planning, special events, and budget management. I also bring client-centered adaptability from my work as a Hairstylist—providing inclusive services for autistic children and adults by adjusting tools, techniques, and the environment to reduce overstimulation.
Experience
Work history, roles, and key accomplishments
Program Coordinator
Enhanced Resident Services & Consulting
Jun 2025 - Present (11 months)
Develop and coordinate a monthly calendar of senior-focused activities, including social events, wellness programs, outings, and educational sessions. Manage budgets, track expenditures, and organize special events to promote engagement and community.
Office Lead / Interim PM
Aspen Dental
Feb 2023 - Jun 2025 (2 years 4 months)
Led front office operations in a fast-paced dental practice and expanded responsibilities as Interim Practice Manager, overseeing full clinic operations and team performance. Reduced patient complaints and insurance denials by 95%, lowered patient wait time by 25%, improved doctor retention by 14%, and reduced patient AR by 65%.
Office Lead
Ivoir Smiles Dentistry
Apr 2022 - Feb 2023 (10 months)
Managed daily front desk operations, including patient check-in/check-out, appointment scheduling, and phone communications. Trained and supervised front office staff and supported patient understanding of treatment plans and insurance coverage through financial consultations.
Hairstylist
Snip It
Oct 2018 - Apr 2022 (3 years 6 months)
Provided inclusive haircuts for autistic children and adults with sensory sensitivities by adapting tools, techniques, and the environment to reduce overstimulation. Communicated clearly and worked with caregivers to meet individual needs and improve comfort during appointments.
Education
Degrees, certifications, and relevant coursework
Kingsborough Community College
Associate of Applied Science
2010 -
Grade: 3.5 GPA
Earned an Associate of Applied Science (AAS) at Kingsborough Community College.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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