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Shelby Brewer

@shelbybrewer

Message

I optimize enterprise systems, integrations, and partner operations to reduce friction and costs.

United States

Message

What I'm looking for

I'm looking to lead system implementation and operations work where I can solve complex technical blockers, improve workflows, enable partners, and turn recurring user friction into actionable product and engineering improvements.

At Fortune Brands Innovations, I lead system implementation and operations for complex daily inquiries across multiplatform enterprise systems.

I diagnose technical blockers, read system logs, and translate configuration details into clear guidance that keeps business operations moving.

I integrated third-party APIs, including Breakthrough Fuel data feeds, with core enterprise software to automate real-time cost recovery and capture $800,000 in annual fuel savings.

I also launched a self-service claims interface that cut resolution turnaround time by 60%, while training partners and internal teams on system functionality and integrations.

Experience

Work history, roles, and key accomplishments

Current

Lead System Implementation & Operations Specialist

Current

Fortune Brands Innovations

Jan 2012 - Present (14 years 8 months)

Serve as primary operational point of contact for complex system inquiries across enterprise stacks, diagnosing technical blockers and ensuring business continuity. Integrated third-party APIs to automate cost recovery, capturing $800,000 in annual fuel cost savings, and reduced claim resolution time by 60% through a self-service web interface.

Log Analysis Data Mapping JSON XML Oracle Transportation Management MercuryGate Root Cause Analysis Partner Enablement Training API Integration

Education

Degrees, certifications, and relevant coursework

Capella University

Bachelor of Science, Project Management & Organizational Leadership

Activities and societies: Database Forum Advisor; Member of university's Honor Society

Bachelor of Science in Project Management and Organizational Leadership from Capella University, completed in April 2019. Served as Database Forum Advisor and member of the university's Honor Society.