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SHEILA OLOO

@sheilaoloo

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Learning Unit Administration Officer at MSF - OCBA coordinating regional training programs and participant logistics.

Kenya

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At MSF - OCBA, I coordinate in-person and virtual learning programs for international participants and staff, from registrations and scheduling to travel and training logistics. I also maintain training records and support reporting using SAP and Excel.

Previously, at MSF - Eastern Africa Office, I supported regional administrative operations, coordinated staff travel, and assisted with emergency evacuation logistics. I improved document management systems and contributed to ERP workflow improvements; across my other roles, I supported HR administration, events, and client service operations.

Experience

Work history, roles, and key accomplishments

Current

Learning Unit Administration Officer

Current

MSF - OCBA

Feb 2025 - Present (1 year 8 months)

Coordinate end-to-end planning and implementation of in-person and virtual learning programs for international participants and staff. Manage participant applications, registrations, scheduling, and communication while serving as a key liaison between Pool Managers, HRCos, Learning Referents, and facilitators.

SAP Excel training coordination Event Planning Travel Logistics Stakeholder Communication Virtual Learning Platforms Zoom Microsoft Teams

Administrative Support

MSF - Eastern Africa Office

Sep 2022 - Dec 2024 (2 years 3 months)

Coordinated administrative operations supporting regional office activities and cross-functional teams. Organized major meetings, workshops, and events, including logistics, scheduling, reporting, and participant coordination.

Event Coordination Travel Arrangements Visa Processing Document Management ERP Implementation Process Improvement Reporting

Administrative & Events Support Consultant

Freelance Consultant

Aug 2018 - Jul 2023 (4 years 11 months)

Provided administrative, operational, and event coordination support to clients across multiple sectors. Managed recruitment coordination, onboarding documentation, CRM systems, and HR administrative tasks.

CRM Systems Recruitment coordination Onboarding Event Logistics Virtual Meetings Stakeholder Communication Process Improvement

Projects & Office Administrator

Netis Group

Mar 2017 - Jul 2018 (1 year 4 months)

Delivered administrative and HR support for office operations and project coordination activities. Maintained employee records and coordinated documentation management processes.

HR Administration Document Management training coordination Travel Arrangements Office Operations

Client Service Team Leader

Henner Group

Sep 2009 - Mar 2014 (4 years 6 months)

Supervised client service operations involving sensitive HR and administrative documentation. Supported employee benefits administration and international HR coordination processes.

Client Services HR Administration Benefits Administration Confidentiality Documentation Accuracy