Sheila munah
@sheilamunah
Dynamic Executive Assistant skilled in optimizing workflows and supporting executives.
What I'm looking for
I am a dynamic and detail-oriented Executive Assistant with two years of experience supporting C-level executives in high-demand settings. My expertise lies in coordinating complex schedules, organizing international travel, and managing critical tasks with efficiency and discretion. I am known for maintaining strict confidentiality and building effective professional relationships that enhance productivity and executive impact.
Currently, I provide comprehensive administrative support to the Director and leadership team at Professional Circle Academy. My role enables them to focus on student-centered initiatives and strategic planning. I manage email and phone correspondence, oversee budget tracking, and assist in the preparation of confidential records, ensuring that sensitive information is handled securely and in compliance with data protection regulations.
Previously, I served as a Customer Care Representative at Techartz Limited, where I was the primary point of contact for clients. I collaborated closely with sales and branding teams to ensure accurate information was provided, facilitating smooth transitions from sales to project execution. My proactive approach to addressing logistical challenges has consistently contributed to uninterrupted learning and staff productivity.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Professional Circle Academy
Jan 2023 - Present (2 years 5 months)
Provide comprehensive administrative support to the Director and leadership team, managing schedules, correspondence, and budget tracking. Ensure confidentiality and optimize workflows to enhance productivity.
Customer Care Representative
Techartz Limited
Feb 2022 - Jan 2023 (11 months)
Serve as the primary point of contact for clients, managing communication and assisting with onboarding and product setup for Microsoft licenses. Collaborate with sales and branding teams to ensure smooth project execution.
Education
Degrees, certifications, and relevant coursework
University of Kenya
Bachelor of Commerce, Finance
Completed a Bachelor of Commerce with a focus on Finance, gaining knowledge in financial management, investment analysis, and economic principles.
University of Kenya
Diploma in Business Administration, Business Administration
Earned a Diploma in Business Administration, acquiring skills in business operations, management principles, and organizational behavior.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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