Open to opportunities

Shehroz Butt

@shehrozbutt

Message

Dedicated operations manager with strong problem-solving skills.

Pakistan

Message

What I'm looking for

I am looking for a dynamic role that challenges my skills and allows for professional growth in a supportive environment.

I am a results-driven professional with a Bachelor of Science in Computer Science from the University of Central Punjab. My career began as a Dispatcher and Call Operator at Viper Taxi, where I honed my communication and operational skills over two years. Currently, I serve as the Manager of Operations, where I lead a team to enhance service delivery and operational efficiency.

Throughout my career, I have demonstrated my ability to interpret vendor manuals and adapt to new systems quickly. My strong problem-solving skills and critical thinking enable me to meet tight deadlines while maintaining a high level of service. I am passionate about contributing positively to my organization and continuously seek opportunities for professional growth.

Experience

Work history, roles, and key accomplishments

Current

Manager of Operations

Current

Viper Taxi

Jan 2023 - Present (2 years 7 months)

Oversaw daily operations, optimizing processes and managing teams to enhance service efficiency and customer satisfaction. Implemented strategies to improve operational workflows and achieve company objectives.

Operations Management Team Leadership Strategic Planning Process Improvement Critical Thinking Project Management Digital Marketing Social Media Management

Dispatcher + Call Operator

Viper Taxi

Jan 2021 - Dec 2023 (2 years 11 months)

Managed dispatch operations and served as a call operator, ensuring efficient communication and coordination for taxi services. Handled customer inquiries and dispatching tasks to maintain smooth service delivery.