Sheena Savdharia

● Managed a 25-30 member behavioral health caseload by researching member information (demographics, active policies, inpatient admission history) in Salesforce Care Connect and Auth Accel, evaluating behavioral health needs (symptoms, level of care, treatment type, budget, accessibility requirements), and collaborating with 4 departments (Utilization Management, Medical Care Management, Behaviora

● Facilitated peer learning and clinical decision-making in weekly case consultation meetings by presenting structured case overviews, including treatment goals, diagnosis, interventions used, barriers to progress, support systems, and emerging client needs, while providing feedback in 80% of colleague presentations through reflective questions, observations, and alternative intervention ideas, co

● Delivered 25 sessions of 50-minute individual psychotherapy sessions per week for a caseload of 28 adults with mild to moderate mental health conditions by applying modalities (ACT, CBT, DBT, Psychodynamic, and Motivational Interviewing), tracking treatment goals and reassessing appropriate levels of care within 12 to 25 sessions, supporting 85% of clients to meet treatment goals and reducing PH

● Developed ~15 desk-level procedures, workflow maps, and job aids across 5 MLTSS programs by gathering process information through weekly meetings with 5 managers and subject matter experts, translating workflows (member outreach call attempts, required outreach timeframes, call documentation steps, documentation locations, and next-step procedures) into step-by-step Word guides and Visio workflo

● Built quarterly audit workflows, Excel tracking tools, and reporting templates for 12 institutions for Mental Diseases by partnering with Compliance and Behavioral Health teams to document nurse facility check-in procedures, assessment completion requirements, escalation steps, and reporting processes for Individual Health Education Behavioral Assessment and Staying Healthy Assessment audits, im

● Engaged, assessed and served a diverse population of Medi-Cal members for needs around social determinants of health by completing 30 to 50 minute telephonic psychosocial assessments and researching community resources and services around identified needs to provide the member in a resources letter to improve health outcomes.
● Maintained an average case load of 45 members, working with each mem

• Provided clinical support and counseling to patients and family members dealing with grief, loss, transition, and behavioral issues.
• Supervised assessments and interventions of bachelor’s level Social Work interns.
• Collaborated with cross-functional teams to address patients’ needs, thereby creating the best possible environment for success.
• Built relationships with community resources by

• Maintained updated information on multiple systems and databases to facilitate smooth interagency collaboration to better process veterans claims.
• Reported on and managed workload efficiently to ensure timeliness in service to veterans claims being processed.
• Collaborated with colleagues and management to evaluate and determine most effective procedures to provide the highest standard of

Master of Social Work with a focus on Older Adults and Families. Thesis on cultural values and mental health perceptions among South Asians in the United States.

Thesis titled " Relationship Between Cultural Values and Mental Health Perceptions Among South Asians Living in the United States"

Bachelor of Social Work with a minor in Human Sexuality Studies.