At Pathway Homes, I manage a caseload of 44 adults with serious mental illness, coordinating crisis intervention, service planning, housing stability, and community-based care. I also improved lease renewal workflows by moving documentation from paper submissions to electronic scanning and email processes.
Previously, I directed behavioral health program operations at Sevita Health, supervising 21 direct care professionals and using performance metrics to improve outcomes. I bring experience in supportive housing, regulatory compliance, team leadership, and client-centered care.
