Open to opportunities

Sheela Htoo

@sheelahtoo

Message

Detail-oriented interpreter with strong communication and cultural sensitivity skills.

United States

Message

What I'm looking for

I am seeking a role that values cultural sensitivity and offers opportunities for professional growth.

I am a dedicated and detail-oriented professional with a strong background in interpretation and customer service. Currently, I work as a Karen Interpreter at LanguageLine Solutions, where I facilitate communication across diverse industries, including medical and legal fields. My ability to adapt quickly to various subject matters and maintain professionalism in high-pressure situations has allowed me to build strong rapport with clients, ensuring accurate and culturally appropriate exchanges.

My educational journey at Whitman College, where I majored in Psychology, has equipped me with valuable insights into human behavior and communication. I have honed my skills through various roles, including my experience at Bon Appetit, where I provided exceptional client service to students, and my involvement in community projects with the Houston Karen Baptist Church. My commitment to delivering high-quality service is evident in every role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Karen Interpreter

Current

LanguageLine Solutions

Jan 2023 - Present (2 years 7 months)

Conducted consecutive and simultaneous interpretation in Karen for a wide range of industries, including medical, insurance, education, and financial services. Developed strong rapport with diverse clientele, demonstrating cultural sensitivity and empathy.

consecutive interpretation Simultaneous Interpretation Cultural Sensitivity Client Relations Confidentiality Medical Terminology Legal Terminology

Team Member

SOS Volunteer Club, Whitman College

Sep 2020 - Present (4 years 11 months)

Assisted the clinic with maintenance and staff errands, ensuring smooth operations. Interacted with patients to provide support and assistance.

Clinic Support Maintenance Errands Volunteer coordination

Team Member

Peer Listener Club, Whitman College

Sep 2020 - Present (4 years 11 months)

Learned and extended the art of listening, cultivating therapeutic skills. Provided support and empathetic listening to peers.

Active Listening Therapeutic Skills Empathy Communication

Recreation Center Staff

Recreation Center, Whitman College

Dec 2019 - Present (5 years 8 months)

Managed user counts, maintained cleanliness of clothes and towels, and provided information regarding campus facilities. Directed users effectively by answering inquiries and offering assistance.

Facility Management Customer Service Laundry

Team Member

Men's Volleyball Club, Whitman College

Sep 2019 - Present (5 years 11 months)

Practiced and conditioned weekly, participating competitively in tournaments. Developed teamwork and athletic skills through regular training and competition.

Volleyball Teamwork Athletic Training Sportsmanship

Dining Services Staff

Bon Appetit, Whitman College

Jan 2019 - Present (6 years 7 months)

Ensured that students received a great dining experience. Onboarded and delivered exceptional client service to 200 customers per shift during peak times.

Customer Service Onboarding Food Service Communication

English Teacher

Putney Student Travel

Jun 2017 - Present (8 years 2 months)

Taught English at a community school in Vietnam as part of an experiential living program. Engaged with local students to facilitate language learning and cultural exchange.

Cultural Exchange Community Engagement Education Cross Cultural Communication

Participant

National Outdoor Leadership School (NOLS)

Jun 2017 - Present (8 years 2 months)

Developed teamwork, leadership, and outdoor survival skills through immersive training. Participated in challenging outdoor expeditions to enhance practical abilities.

Teamwork Leadership Outdoor Survival Wilderness Skills

Assembler

United Plastic Group

Jan 2016 - Present (9 years 7 months)

Detail-oriented and skilled Assembler with a strong background in manufacturing processes and quality control. Acquired technical skills, attention to detail, and commitment to delivering high-quality products.

Manufacturing Quality Control Assembly Technical Skills

Youth Worker

Houston Karen Baptist Church

Jan 2009 - Present (16 years 7 months)

Worked with youth on various community projects, fostering engagement and development. Organized and participated in initiatives benefiting the local community.

Youth Development Volunteer coordination Event Planning Community Engagement