Kellen Cagle
@kellencagle
Bilingual Spanish-English communication professional focused on medical interpreting and cross-cultural mediation.
What I'm looking for
I am a bilingual Spanish-English communication professional specializing in medical interpreting, cross-cultural mediation, and high-stress communication. I bring experience supervising teams, training staff, and delivering accurate, confidential messaging in clinical and customer-facing settings.
My background includes supervisory work in high-volume retail, sales engineering with remote technical communication, and service as a non-commissioned officer in the United States Marine Corps where I led small teams under pressure. I emphasize HIPAA and confidentiality compliance, ethics in medical interpretation, and message accuracy.
I have completed interpreter-related training (MasterWord Institute; Castillo Language Services) and certifications in medical interpreter ethics and HIPAA for medical interpreters. I actively apply consecutive interpretation, active listening, and cross-cultural communication to resolve issues and build client relationships.
I am completing a BA in Spanish at Michigan State University (anticipated Spring 2027) and hold an AA in General Studies from Utah Valley University. I seek roles where I can apply my bilingual skills, interpretation training, and leadership experience to improve patient and community communication.
Experience
Work history, roles, and key accomplishments
Supervisor
Green Peak Industries
Apr 2023 - Aug 2025 (2 years 4 months)
Supervised staff in high-volume retail locations, trained employees on procedures and service standards, and resolved customer issues through accurate bilingual communication and HIPAA-compliant practices.
Sales Engineer
Sweetwater Sound
Feb 2022 - Mar 2023 (1 year 1 month)
Communicated technical product details remotely to customers, used consecutive interpretation and active listening to identify needs, and developed long-term client relationships in a high-stress sales environment.
Non-Commissioned Officer
United States Marine Corps
Mar 2016 - Mar 2020 (4 years)
Led small teams in high-pressure environments, delivered training and instructions, and maintained strict compliance with operational procedures while completing interpreter training.
Volunteer Interpreter
Castillo Language Services
Jan 2013 - Feb 2015 (2 years 1 month)
Provided daily Spanish-English communication for community members, developed advanced conversational fluency, and supported community outreach programs.
Education
Degrees, certifications, and relevant coursework
Michigan State University
Bachelor of Arts, Spanish
Grade: 3.70
Pursuing a Bachelor of Arts in Spanish with coursework in advanced Spanish conversation, Latin American culture and literature; anticipated completion in Spring 2027 with a 3.70 GPA.
Utah Valley University
Associate of Arts, General Studies
Completed an Associate of Arts in General Studies with focus areas including interpersonal communication, cultural anthropology, and public speaking, awarded Spring 2022.
Availability
Location
Authorized to work in
Job categories
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