Open to opportunities

Adriana Pena-Pascual

@adrianapenapascual

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Bilingual Medical Interpreter dedicated to enhancing patient communication.

United States

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What I'm looking for

I am looking for a role that values bilingual communication and offers opportunities for professional growth in healthcare.

I am a highly motivated and organized bilingual Medical Interpreter fluent in Spanish and English, with a strong understanding of best practices in clinical settings. My educational background includes an Associate's Degree in Biology and ongoing studies in Microbiology, which have equipped me with a solid foundation in medical terminology and healthcare systems.

Throughout my career, I have demonstrated reliability and punctuality in various roles, including my current position at Holyoke Medical Center, where I provide professional patient services and telephone interpretation for Spanish-speaking patients. My experience as a Teacher Assistant at YMCA and in customer service roles has honed my conflict resolution skills and ability to adapt to fast-paced environments, ensuring excellent service delivery.

Recognized for my academic achievements with a Dean's List award, I am committed to continuous self-improvement and advocacy for patients. I strive to create a safe and encouraging atmosphere for effective communication in healthcare settings.

Experience

Work history, roles, and key accomplishments

Spanish Medical Interpreter

Holyoke Medical Center

Nov 2022 - Present (2 years 7 months)

Provided professional bilingual (Spanish/English) patient service, including thorough telephone interpretation and translation services. Applied knowledge of healthcare interpreting and professional best practice standards to ensure consistent quality and performance.

Translation Computer Skills (Gmail Word

Teacher Assistant

YMCA

Sep 2018 - Present (6 years 9 months)

Implemented daily plans with creative curriculum and assessment tools, fostering a safe and encouraging classroom atmosphere. Provided support to the lead teacher, reinforcing planned activities to enhance students' academic, emotional, and physical development.

Classroom Management

Fulfillment Associate

Amazon

Jan 2016 - Present (9 years 5 months)

Efficiently picked, packed, and prepared customer orders with high accuracy in a fast-paced fulfillment environment. Operated handheld RF scanners and collaborated with team members to meet productivity goals while adhering to strict safety protocols.

Inventory Management Team Collaboration Quality Control

Crew Member

Dunkin' Donuts

Oct 2012 - Present (12 years 8 months)

Provided professional bilingual guest service, resolving issues promptly and politely. Accurately handled POS transactions and payments while preparing products according to brand standards and safety guidelines.

Customer Service

Education

Degrees, certifications, and relevant coursework

University of Massachusetts Amherst

Bachelor's Degree, Microbiology

Currently pursuing a Bachelor's degree in Microbiology, gaining in-depth knowledge of microorganisms and their impact. Coursework includes advanced topics in microbial genetics, immunology, and virology.

Springfield Technical Community College

Associate's Degree, Biology

Activities and societies: Dean List student award, spring 2020- spring 2021

Completed an Associate's Degree in Biology, focusing on foundational biological sciences. Achieved Dean's List recognition for academic excellence during Spring 2020 and Spring 2021.

Springfield Technical Community College

Certificate, Spanish Medical Interpreter

Obtained a Spanish Medical Interpreter Certificate, demonstrating proficiency in medical terminology and ethical standards for interpretation. This program prepared for effective communication in healthcare settings.