At Boston Consulting Group, I coordinate research workflows across global teams, manage stakeholder requests, and build Power BI and Excel dashboards that improve visibility into operational KPIs, workload distribution, SLA adherence, and resource utilization.
I've reduced request handling time by 10%, supported pitch presentations, and led daily stand-ups, sprint planning, and retrospectives for cross-functional research teams. I translate reporting requirements into scalable BI solutions and keep projects aligned with organizational goals.
Previously, I handled travel insurance claims and customer accounts at Allianz Partners and delivered BFSI event marketing campaigns at Elets Technomedia, growing social presence and converting qualified leads into attendees.
