Shaz Af

Built an end-to-end lead generation automation for a buy house using Phantombuster, Apollo, and n8n, streamlining LinkedIn outreach and contact enrichment. Developed a CRM automation system that synced lead data from Gmail to Google Sheets, then triggered personalized follow-up emails via HubSpot workflows.

Led automation initiatives to improve internal workflows and client communication efficiency across marketing and operations teams. Implemented and managed custom internal CRM to automate email sequences, sales pipelines, and contact segmentation.

Initiated project kickoff activities, creating detailed project schedules, outlining resource plans, and tracking milestones using ServiceNow and MS Project. Developed and maintained comprehensive project documentation, including governance packs, risk logs, SOW registers, financial reports, and action registers, ensuring alignment with organizational goals.

Designed and managed internal databases, such as Site Handler, to meet ERP-related requirements for the Optus and TPG 5G deployment projects. Developed governance packs, progress dashboards, and status reports for internal stakeholders and clients, including weekly updates to senior leadership.

Managed client and vendor relationships while presenting project health reports, identifying issues, and recommending data-informed improvements. Coordinated with the construction team to ensure timely rollout and design clarification.

Completed a Master of Engineering degree with a major in Electrical Engineering and a sub-major in Telecommunications Engineering. Gained advanced knowledge in telecommunications systems and electrical engineering principles.

Obtained a Bachelor of Science in Electrical and Electronic Engineering with a major in Telecommunication Engineering. Developed foundational knowledge in electronic circuits, signal processing, and telecommunication networks.